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386 Posts in 127 Topics by 155 Members
Latest Member: Beachfront
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1  Motelmate / MotelMate discussions / Reports : Monthly Occupancy on: October 10, 2011, 07:52:53 pm
Can anyone help us - when printing this report the piecharts and percentages for "Reason for Travel" & "Sources" do not print although both are there when viewed on the screen. - Thanks Wayne
2  Motelmate / MotelMate discussions / Re: GST increase on: September 01, 2010, 09:58:41 pm
 Many thanks for the info - Wayne
3  Motelmate / MotelMate discussions / GST increase on: August 31, 2010, 09:20:45 pm
Hi - will the new 15% calculation for the GST increase from 1st October be automatic?? - Wayne
4  Motelmate / MotelMate discussions / Credit Card details not showing on: May 14, 2010, 09:31:09 pm
We have noticed in recent weeks that the credit card details from online bookings are not propogating through to the guest record in MM.  Is this intentional or do we have a glitch??  I know we can retrieve the details from the booking but referring to the guest record is much quicker.
5  Motelmate / MotelMate discussions / Re: On-line connectivity..."Best Practices"... Lets get the debate rolling.... on: November 02, 2009, 07:15:20 am
At present we use HolidayGuide/Jasons websites and also have their booking engine on our own website.  This works really well being compatible with MotelMate and we are in the process of signing up with AA Travel on line booking which looks like it is going to be cost effective for us.  Being a small motel we tend to stay away from any on-line booking which is going to cost us extra - this way we can keep our tariff down, still retain control and still make a profit
6  Motelmate / MotelMate discussions / Re: MotelMate - Holiday Guide on: October 08, 2008, 12:58:17 am

Can you indicate as to when the lastest upgrade will be available?


7  Motelmate / MotelMate discussions / Mattress Protector Changes on: September 24, 2008, 10:37:34 pm
The CHANGE PROTECTORS seems to be broken on our MotelMate. We have ours set on "5 bkts" but the room service list has changes from 2 bkts to never. We have now resorted to a xls. spreadsheet to ensure regular changes happen, but my view is that MotelMate should have an accurate "Change Protectors"!

Look forward to that fix

8  Motelmate / MotelMate discussions / MotelMate - Holiday Guide on: September 10, 2008, 10:59:12 pm
We have been having a problem with the "room rate" value on bookings made thru Holiday Guide. Example: booking made via Holiday Guide = Unit 8 for 4 people for 3 nights. Holiday guide shows the tariff as $450 total cost (this is $120 dbl + $15 + $15 = $150 x 3 = $450). This is correct.
When the booking is downloaded into MotelMate the room rate is being picked up as $150 per night then the tariff for 2 extra guests is being ADDED to this again to bring up a room rate of $180 per night.  The $180 per night is shown on both the Check-in Form and Invoice!
Look forward to a solution

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